We accept cash, checks and these credit cards: Visa, MasterCard, Discover and American Express. If we are a contracted provider with your insurance company, we will bill them directly.
Question Categories: Common Questions
How can I solve my billing queries?
Call us at these phone numbers and we will solve all your billing queries:
- North Bergen Office – 201 854 8100
- Passaic Office – 973 473 8188
What insurance plans do you accept?
The following are some of the major insurances and plans our offices participate with:
– Delta Dental PPO, Premier, Advantage
– Delta USA
– Aetna PPO
– Met Life
– Horizon Blue Cross / Blue Shield
– Cigna PPO
– Guardian PPO
– United Healthcare
– €¦And Many More
If you have questions regarding any other insurance not included in this list, please contact your nearest dental Office:
- North Bergen Office – 201 854 8100
- Passaic Office – 973 473 8188
Do you follow any privacy policy?
Yes. We respect our patients' privacy, and that very much includes your personal health details. Please read our Patient Privacy Policy for more information.
How can I get a refill on my medication?
Contact your pharmacist to refill your prescription. He/She will then contact us to confirm the refill. It takes at least 2 business days to process a refill request. If you have not been to the Office for a year or more, you will need to set up an appointment before refills are authorized. Also, for certain medications like antibiotics and narcotics, you will have to visit the Office. In case you get the prescriptions through mail, you should bring the appropriate forms with you so that your physician can order the medications at the time of your visit.
Can I cancel my appointment, if required?
If you must cancel your appointment, you should inform us at least 24 hours prior to the appointment. This will help ensure that the time is productively utilized on another patient. Please note we charge a cancellation fee of $50 per ½ hour for appointments cancelled without a proper 24-hour notification.
How long will I have to wait to receive a refund?
We try to refund credit on your account within 6 weeks of receiving your request. This is dependent upon our receiving payment from your insurance provider on outstanding claims. If you feel that a refund is due because you have overpaid a co-payment or deductible, you may still have to wait until we receive the insurance payment; this usually takes about 2 weeks after you receive the explanation of benefits.
What should I bring with to my appointment?
Please refer to the New Patients page.